As I mentioned in my previous post, we were booked in Venus Parkview Hotel. This hotel was just my second choice, and I made a really bad one. So here's my story:
Last May 7, 2016, I booked the Superior room with aircon. It was offered at a price of Php 2,465 / night (room only, no breakfast). I was amenable with it since I know that we would be out most of the time. So prior to confirmation, the reservation specialist sent me a list of the amenities and pictures of the room. In the room amenities, it included a refrigerator. I also requested the beds to be placed side by side as this room comes with two twin beds. The Reservation Specialists acknowledged my requests.
Lo and behold, when we got checked into our room, the beds were placed apart and there was no refrigerator. I called up front desk to confirm this and she said that our room doesn't come with a ref, she sent me the wrong list of amenities.
The pictures below were sent by the Reservation Specialist, and the room looked a lot more depressing in real life:
To make things worse, the beds were uncomfortable, the pillows weren't fluffy and the linens were stained. Housekeeping also DID NOT REPLACE THE TISSUE! To top it all up, the bathroom, oh the horrible bathroom, was designed to fit very small people and also has several cracked tiles.
I do not understand who came up with this floor plan.
Oh, I forgot to mention that this room comes with a MANUAL air conditioning unit (no remote control people!), that's located above the windows. I'm lucky enough that the hubby is tall and can reach it.
It also looks like the hotel is still undergoing certain renovations around its hallway. It still emits a very old aura which contradicts it's modern lobby.
The hotel is right in front of the Burnham Park, childrens playground area, which makes it quite accessible. But, I don't think it's enough reason for them to offer this horrible type of room at that price. Also, it's not a valid excuse to say that better amenities are offered for rooms of a higher tier when other hotels can provide better amenities at a much lesser rate. Php 2,400 is still Php 2,400!
We definitely will NEVER go back to this place nor will we recommend this hotel.
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